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Accommodation & Food Services

The Accommodation and Food sector is made up of businesses in pubs, cafes and restaurants, takeaway food, juice bars, catering services, hotels, motels, caravan parks and clubs.

The sector includes 110,909 organisations, and employs 783,737 people.

Accommodation and Food is a large and growing industry.

The sector is very competitive and growth has been influenced by the foodie culture promoted on television and in social media. There are very few direct technology threats to jobs in Cafes and Restaurants, Hotels, Motels, Pubs and Clubs. 

Accommodation and Food is a service sector, with a high degree of person-to-person engagement, supported by a wide variety of software and technology tools.

Stock management systems are used in controlling waste, tracking menu choices and margins. And social media is an important engagement tool for customer engagement and finding staff.

Challenges to the sector are largely to different aspects of business operations – in online search, booking, ordering and delivery.

External online booking systems have largely replaced in-house booking systems, and airbnb has leveraged “ease of search and booking” to expand the whole concept of accommodation to include personal homes, increasing the size of the accommodation market, and driving down cost and profit.

In a similar way, food home delivery has moved into the open market with Uber Eats and other outsourced delivery services increasing market reach for restaurants, takeaway food services and caterers.

Employment:    783,737

Organisations:    110,909

  • Employing:

    56%

  • Non-employing:

    44%


Remuneration

  • Avg Salary:

    $28,155

Categories

  • Accommodation

    Activities: Hotel, Motel, Caravan park, Youth hostel
    • Technology
      AirBnB, Online booking platforms, VR
    • Other issues
      AirBnB, Online Booking, Regional networking, SEO, Mobile apps re tourism wayfinding

    Robotics


    Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design.

    Artificial Intelligence (AI)


    Artificial Intelligence in the Hospitality Sector
    AI in the Hotel Industry: A Major Impact
  • Cafes and Restaurants

    Activities: Café, Restaurant, Juice bar,
    • Technology
      Uber Eats, Deliveroo
    • Other issues
      SEO, Regional networking
  • Catering Services

    Activities: Airline food, Catering service
    • Technology
      Blockchain, Holochain, Robots
    • Other issues
      Food Security
  • Licensed Club ( Hospitality)

    Activities: Gambling, Sporting or social entertainment facilities
    • Technology
      VR, AI, Blockchain, Holochain
    • Other issues
      Gambling legislation
  • Pubs Taverns & Bars

    Activities: Hotel bar, Pub, Tavern, Wine bar, Night club
    • Technology
      VR, Social media impacts on socialisation
    • Other issues
      Gambling legislation
  • Takeaway Food

    Activities: Mobile food van, Takeaway food
    • Technology
      Robots, AI, AR, Vending Machines

    Artificial Intelligence (AI)


    AI Software That Improves The Fast Food Business.

Data courtesy This email address is being protected from spambots. You need JavaScript enabled to view it., Aust Bureau of Statistics, ATO, Digital Business insights Pty Ltd

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